Thanks for the Library 2.0 assignment - it's important to know the "why" of what we are doing. I found Rick Anderson's article interesting.. as I agree that we need to throw away the "come to us" model ... and if we do not adapt to the changes in the marketplace we become obsolete.
Yet - I can't help but wonder how we manage this challenge without ignoring the still very sizable group of our customers who count on us in more traditional ways. I hear it every single day - ".... why are you spending so much money, time and effort on technology and computers.... what about those of us who still use you for books? "
It really is tough on staff ... and we need to address it. Any thoughts?
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